About Us

Regal Contracts is based at Houghton-on-the-Hill on the Uppingham Road in Leicestershire.

We are a local indepentent garage that has been specialising in the repair and servicing of cars, vans and light commercials since 1996 with Renault vehicles a particular speciality.

Originally based in Great Glen (formerly Glen Auto Services), we have established a large clientele of loyal customers who have continued to use our services which is a testament to the quality of workmanship that we offer.

We also provide an established and ISO 9002 accredited breakdown recovery service that operates from our Leicester site.

Quality Service

As we are a local independant garage you will receive a quality service from our trained technicians using only top quality products. We provide excellent customer service with tremendous cost savings, and for complete piece of mind, selected parts and repairs are covered by a 12 months/ 12,000 miles guarantee, please ask for details.

Although we specialise in the repair and service of Renault motor vehicles, we have workshop facilities that offer garage servicing and repairs to all major manufacture's vehicles no matter what make or model, without infringing any warranty that the vehicle may be covered by.

As well as vehicle servicing, we also undertake:

• repair and part replacement including clutch, exhaust, brake, tyre and suspension
• welding and MOT work
• perform engine and fuel system diagnostics
• air conditioning repair and service
• engine rebuild or replacement
• accident body and paint work repair to insurance standards (a free quote can be provided).

Code of Practise

For our customer's complete piece of mind we operate the following code of practise:

• If requested by a customer we will provide a full written estimate or fixed-price quotation for any services or work to be carried out.
• Where investigative or diagnostic work is required before a full estimate or fixed-price quotation can be given, a financial limit for this diagnostic work will be agreed and set before any expense is incurred
• A booking system that records full vehicle details plus your name, work required, contact details and invoicing information.
• Provide our customers with an invoice for the work undertaken that carries the following information: date, mileage, registration number, labour hours, labour rate, parts prices, oil quantity used and price per litre.
• We will notify you of any problems on the vehicle that we believe need further attention. This information will be added as a comment to your invoice.
• Only fit original spare parts or spare parts of matching quality as defined by the 2002 Block Exemption Regulation.
• Adhere to the relevant and current manufacturers' service schedules, utilising standard service and repair times with either manufacturer or ICME schedules. Ensure all services are recorded in your vehicle's service record book on completion, entering the required details and applying the garage's stamp.
• Notify you if for any reason work cannot be completed on schedule as promised and inform you of the extended time required and reasons for the delay.
• On selected parts and repairs, provide a 12 months / 12,000 miles guarantee (please contact our service reception for details).
• Dispose of waste materials e.g. oils, oil filters, batteries, tyres, etc. in an ecologically acceptable and legal manner.
• Take reasonable care of your vehicle and possessions whilst in our care.

Contact our service reception to discuss any of your garage requirements Tel: Leicester (0116) 241 4224.

Your complete vehicle repair, bodywork and paintwork solution in Leicester

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